Jim Scully's 3 Step Approach to Measuring the Value of an HR Shared Services...
Despite the growing popularity of the HR Shared Services Center (HR SSC), how to accurately measure its performance remains a hot discussion topic. While there may not be a universal set of metrics or...
View ArticleDovetail’s Farewell to 2012 Rhapsody
2012 was a packed year for Dovetail and a year of many firsts. As this year fades in our rearview mirror and we prepare to enter 2013, I wanted to share some of the year’s highlights… and since the...
View ArticleThe HRSSI 2013 HR Delivery Practices Survey is Now Open! Complimentary Report...
As you may recall, a few months ago we did a webinar with the Shared Services Institute's (HRSSI) founder and president Jim Scully on Measuring the Performance of your HR Shared Services Centers. In...
View ArticleThe Art of Employee Self Service
I've been lucky enough to work with organizations that have employee self-service to varying degrees. Some push every piece of work back to the crowd, some only make it look like the employee can do...
View ArticleWhat you’ll Learn about HR Technology Implementations at LEHRN
The Leading Edge HR Network (LEHRN) is hosting Minnesota’s annual HR Tech Expo and Conference, the region’s largest showcase of knowledge and products for HR and Human Capital Management, on Thursday,...
View ArticleThe Carnival of HR - It's All About Sharing
One of the best things about having a blog in the HR world is getting the chance to be part of the Carnival of HR. If you are really lucky, you occasionally get to host it and call the shots. And I,...
View Articlecfactor's Gary Givan on the Role of Social Collaboration Tools in HR Service...
cfactor's Gary Givan is passionate about social collaboration tools. He believes (and we agree with him) that social tools not only change the game when it comes to employee engagement and...
View ArticleHR, Science Fiction and the Future
As a self-admitted recovering nerd, it should be no surprise I've been a sci-fi fan my whole life. Whether it's pouring over the Patton Oswalt Star Wars filibuster, reading all the Iron Man 3 spoilers...
View ArticleMay Webinar: Glocalizing HR Service Delivery
As you may have noticed, recently many of our educational resources have focused on HR Shared Services and building a successful HR service delivery model. Our latest eBook and last week's webinar...
View ArticleThis month's webinar: Discovering and Tracking the Metrics that are Right for...
The driving forces behind most HR Shared Services Centers is efficiency and quality. Measuring these two attributes in a meaningful way can be can be complex and differs from organization to...
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